Frontdesk Booking
Book Walk-In Shipments at the Counter in Seconds
Frontdesk booking software lets counter staff create a shipment for a walk-in customer on one screen — pick the customer and booking type, capture pickup and delivery details, and print the consignment slip. iCargos calculates the price live as the form is filled and prints a ready-to-stick CN slip in the same step.
Everything for a counter booking, on one screen
No hunting across tabs — the whole shipment is captured in a single form.
Customer & booking type
Select the customer and branch, and choose the booking type — Invoice, Cash or To Pay — right at the top.
Pickup & delivery details
Saved pickup profiles auto-fill sender details; delivery uses city/area with Google Places autocomplete and a map pin.
Shipment details
Service type, item description, pieces, weight and COD amount — with sensible defaults so counter staff move fast.
[ Screenshot: Frontdesk booking form ]Real product capture of the counter booking form with the live price panel — awaiting capture from design.
The price updates as you type
No calculator, no guesswork. The charges panel recalculates the moment the route and weight change.
Delivery charges
Resolved live from your tariff for the route and weight slab entered.
Fuel & tax
Fuel surcharge (35% of charges) and sales tax are added automatically, so the counter quotes the real number.
Net amount, ready to collect
The net total is shown before you save — accurate, not an estimate the back office corrects later.
Save, print, done — or import a whole batch
Save & Print. One click books the shipment and opens the printable CN slip — ready to stick on the parcel at the counter.
Tracking number in hand. The booking returns its tracking number immediately, so the customer leaves with it.
Bulk import for volume. Got a stack of orders? Upload them from an Excel sheet instead of keying one at a time.
Frequently asked questions
What is frontdesk (counter) booking software?
It's a single-screen booking form for counter staff to create a shipment for a walk-in customer — choosing the customer and booking type, capturing pickup and delivery details, seeing the live price, and printing the consignment slip in one step.
What booking types are supported at the counter?
Invoice, Cash and To Pay. You select the type when creating the booking, alongside the customer and branch, so the shipment is billed the right way from the start.
Does it calculate the price automatically?
Yes. The charges panel recalculates live as you fill the form — delivery charges from your tariff, plus a fuel surcharge (35% of charges) and sales tax — showing the net amount before you save.
Can I print the consignment slip at the counter?
Yes. "Save & Print" books the shipment and opens the printable CN slip immediately, ready to stick on the parcel, and the tracking number is returned right away.
Can I book many orders at once?
Yes. Alongside single counter bookings, you can bulk-import a batch of orders from an Excel sheet instead of entering each one by hand.
Speed up your counter
Book a demo and we'll run a live counter booking, price and CN print on your tariff.
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