Recipient Experience
A Tracking Page Your Recipients Can Actually Use
The recipient experience is everything the person waiting for the parcel sees — a tracking page with no login, a clear status history, and the delivery signature once it lands. iCargos gives your customers' customers a self-serve way to check a shipment, so your team fields fewer "where is my parcel?" calls.
Track a parcel with just the number
No account, no app download — a recipient with a tracking number can check the parcel in a few seconds.
No login required
The public tracking page is open to anyone. The recipient pastes the tracking number and sees the status straight away.
Up to ten at once
Waiting on several parcels? Enter up to ten tracking numbers, comma-separated, and check them together.
Your number or the carrier's
The page matches both the iCargos consignment number and the carrier's own tracking number, so whichever the recipient has, it works.
[ Screenshot: Public tracking page ]Real product capture of the tracking result with shipping info and status history — awaiting capture from design.
What the recipient sees
Enough detail to answer "where is it and when will it arrive?" — without exposing your operation.
Shipping & consignee details
The shipper and origin, and the consignee name and destination, so the recipient knows the parcel is theirs.
Dated status history
A tracking history table of date and status, pulled live from the carrier so the picture reflects the parcel's actual movement.
Delivery signature
Once the parcel is delivered, the signature image is shown on the page — clear proof of a completed handover.
Repeat recipients can save their parcels
Register once. A recipient can create a consignee account with an email and password.
Save for future use. From any tracking result they can save the parcel to their account with a single button.
Re-track anytime. Saved parcels stay in one place, so a returning customer doesn't need to dig up the tracking number again.
Frequently asked questions
Do recipients need an account to track a parcel?
No. The public tracking page needs no login — a recipient just enters the tracking number and sees the status, history and, once delivered, the signature. An optional consignee account only adds the ability to save parcels and re-track them later.
Can they track more than one parcel at a time?
Yes — up to ten tracking numbers at once, entered comma-separated. The page also matches both your iCargos consignment number and the carrier's own tracking number.
What information is shown on the tracking page?
The shipper and origin, the consignee name and destination, a dated tracking-history table pulled live from the carrier, and the delivery signature image once the parcel has been delivered.
Where does the status history come from?
The history is fetched live from the carrier's own system when the recipient opens the page, so it reflects the carrier's latest scan rather than a cached snapshot.
What is a consignee account for?
It lets a repeat recipient register with an email and password, save parcels from any tracking result, and re-track them later — useful for customers who receive from you regularly.
Give your recipients a page they trust
Book a demo and we'll track a live parcel end to end, signature and all, on your own branding.
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